General conditions of Sale 

Art.1 - General provisions 
1 – These General Conditions of Sale apply to the sale of products on the site www.rossellafaraone.com in accordance with the provisions of Part III, Title III, Chapter I, Consumer Code (Legislative Decree No. 206/05 amended by Legislative Decree No. 21/14 and Legislative Decree 70/03) by: 

Rossella Faraone , Via Gramsci, 22 Nereto Teramo 64015 Italia. P.IVA 0079 81 40 679

2 - The user is required, before proceeding to browse the site, to read these General Conditions of Sale which are generally and unequivocally accepted at the time of purchase.

3 - The user is invited to download and print a copy of the purchase form and of these General Conditions of Sale, the terms of which the owner reserves the right to modify unilaterally and without notice. 

Art. 2 – Object 

1. These General Conditions of Sale govern the offer, forwarding and acceptance of purchase orders for products on the site www.rossellafaraone.com and do not, however, regulate the supply of services or the sale of products by subjects other than the seller who are present on the same site through links, banners or other hypertext links. 

2. Before forwarding orders and purchasing products and services from different parties, we suggest checking their conditions of sale. 

Art. 3 - Conclusion of the contract 

1 – To conclude the purchase contract, it will be necessary to fill in the form in electronic format and send it following the relative instructions.
2 - It contains the reference to the General Conditions of Sale, the images of each product, the relative price, the means of payment that can be used, the methods of delivery of the products purchased and the relative costs of shipment and delivery, a reference to the conditions for exercising the right of withdrawal methods and times for returning the products purchased.
3 - Before concluding the contract, you will be asked to confirm that you have read the general conditions of sale including the information on the right of withdrawal and the processing of personal data.
4 - The contract is concluded when the seller receives the form filled in by the user, after verifying the correctness of the data contained therein. 
5 – The user will be obliged to pay the price from the moment the online order forwarding procedure is completed. This will be done by clicking on the "Proceed to payment" button at the end of the wizard.
6 – Once the contract is concluded, the seller takes charge of the order for its fulfillment. 

Art. 4 – Registered users
1 - When completing the registration procedures, the user  undertakes to follow the instructions on the site and to provide their personal data correctly and truthfully.
2 – The confirmation will in any case exonerate from any responsibility regarding the data provided by the user, the user undertakes to promptly inform of any variation of his data at any time communicated.
3 – If the user then communicates inaccurate or incomplete data or even if there is a dispute by the interested parties about the payments made, he will have the right not to activate or suspend the service until the relative deficiencies are rectified.
4 – On the first request to activate a profile by the user, the same username and password will be assigned.
5 - The user acknowledges that these identifiers constitute the validation system for the user's access to the Services and the only suitable system for verifying that the acts performed through this access will be attributed to him and will have binding effect on him
6 – The user undertakes to maintain the secrecy of the access data and to keep them with due care.

Art. 5 – Disponibilità dei prodotti
1 – La disponibilità dei prodotti si riferisce alla disponibilità effettiva nel momento in cui l’utente effettua l’ordine. Tale disponibilità deve comunque essere considerata puramente indicativa perché, per effetto della contemporanea presenza sul sito di più utenti, i prodotti potrebbero essere venduti ad altri clienti prima della conferma dell’ordine.
2 – Anche in seguito all’invio dell’e-mail di conferma dell’ordine potrebbero verificarsi casi di indisponibilità parziale o totale del prodotto. In questa eventualità, l’ordine verrà rettificato automaticamente con l’elirninazione del prodotto non disponibile e l’utente verrà immediatamente informato via e-mail.

Art. 6 – Modalità di pagamento e prezzi

1 – The price of the products will be that indicated from time to time on the site, except in cases where a specific request is envisaged in order to know the price.
2 – In the event of an error, the user will be promptly informed, allowing him to confirm the order at the right amount.
3 – Prices may vary at any time, these will not affect orders already placed.
4 – Once the desired products have been selected, they will be added to the cart. It will be sufficient to follow the instructions for the purchase, entering or verifying the information requested in each step of the process. Order details may be changed before payment. 

5 – Payment can be made via:
Paypal;
Credit Card
Wire transfer

Article 7 - Shipping
1 – Delivery is made throughout the Italian territory, generally within 5 days or, if no delivery date is specified, within the deadline estimated at the time the delivery method is selected and, in any case, within the maximum deadline thirty days from the date of confirmation. As far as the countries of the European Union are concerned, the delivery will be made in 7 days, and in any case, within the maximum period of thirty days. If it is not possible to make the delivery, the order will be sent to the warehouse. In this case, a notice will specify the location of the order and the ways in which to agree on a new delivery. If you are unable to be present at the delivery location at the agreed time, we ask you to contact us again to arrange a new delivery date.
If delivery cannot take place for reasons not attributable to us after thirty days from the date on which the order is available for delivery, we will assume that we intend to terminate the contract.
2 – Shipping costs are borne by the buyer, as well as any customs fees. The site presents works for which free shipping is offered, in such cases only any customs fees are to be understood as borne by the buyer.

Art. 8 – Withdrawal

1 – In accordance with the legal provisions in force, the buyer has the right to withdraw from the purchase without any penalty and without specifying the reason, within 14 days pursuant to art. 57 of Legislative Decree 206/2005 starting from the date of receipt of the products. The user who intends to exercise the right of withdrawal must communicate it through an explicit declaration, which can be sent by registered letter with return receipt to the address:

Rossella Faraone , Via Gramsci, 22 Nereto Teramo 64015 Italia.

2. The work must be returned to: 

Rossella Faraone , Via Gramsci, 22 Nereto Teramo 64015 Italia.

3 – The work must be returned intact, in the original packaging, complete in all its parts and complete with the attached tax documentation. Without prejudice to the right to verify compliance with the above, the amount of the products subject to the withdrawal will be refunded within a maximum period of 5 days.

4 –  The costs incurred for returning the work will be charged to the user.
5 – As provided for by art. 56 paragraph 3 of the Legislative Decree 206/2005, modified by Legislative Decree 216/2014, the site can suspend the refund until the goods are received.
6 – The right of withdrawal will not apply if the services and products are included in the categories of art. 59 of Legislative Decree 206/2005.
7 - The refund will be made using the same means of payment chosen by the buyer during the purchase.
8 – The possibility of exercising the withdrawal is excluded, pursuant to art. 59 lett. c of the Consumer Code, in the cases in which the work was created according to the customer's instructions, in such cases being considered a "personalised good" pursuant to the aforementioned standard.

Art. 9 – Data processing

1. The buyer's data are processed in compliance with the provisions of the legislation on the protection of personal data, as specified in the appropriate section containing the information pursuant to art. 13 EU Regulation 2016/679 Privacy Policy.

Art. 10- Safeguard clause 

1. In the event that one of the clauses of these General Conditions of Sale is void for any reason, this will in no case compromise the validity and compliance with the other provisions contained in these General Conditions of Sale. 

Art. 11 – Contacts 

1. Each request for information must be sent via email to the following address: info@rossellafaraone.it or
via telefono al seguente recapito telefonico:
+39 349 783 6329
and by mail to the following address: 

Rossella Faraone , Via Gramsci, 22 Nereto Teramo 64015 Italia.

Art. 12 – Applicable law and competent court. 

1. These General Conditions of Sale are governed by Italian law and interpreted on the basis of it, without prejudice to any other prevailing mandatory rule of the country of habitual residence of the purchaser. Consequently the interpretation, execution and termination of the General Conditions. Sale are subject exclusively to Italian law.
2. For any disputes concerning the competent court is that of Teramo exclusively.

Art.13 – Gift card

Electronic gift cards can only be redeemed for the purchase of artwork on www.rossellafaraone.com 
If the order total is greater than the amount of the e-Gift Card, the remaining balance must be paid with another payment method. The balance of the e-Gift Card will be immediately reduced by the total order. Upon redemption, any unused e-Gift Card balance will be available for future eligible purchases. Purchasers and users of the eGift Card must be 18 years of age or older.
E-Gift Cards may not be used to purchase other e-Gift Cards. Electronic Gift Cards may not be reloaded, resold, transferred for value, or redeemed for cash, except to the extent required by law. Promo codes or other discounts cannot be used to purchase e-gift cards.
Risk of loss and title for E-Gift Cards passes to the purchaser upon our electronic transmission of the E-Gift Card to the email address provided at the time of purchase, and you will be liable if lost, stolen, destroyed or using electronic gift cards without your permission.
E-Gift Cards do not expire and no service fee will be charged for non-use.
The e-Gift Card cannot be returned or canceled after purchase. 
By purchasing an e-Gift Card, you represent that the business in connection with which the e-Gift Card will be used will comply with these Terms and Conditions and all applicable laws, rules and regulations.

These conditions were drafted on 02/14/2022.